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Policies
There are a few guidelines that we expect our clients to maintain in
questions about these guidelines please ask for clarification before
committing to life coaching or during your consultancy.
Fees for Life Change Coaching
My fees are $250.00 U.S. per hour. A client is required to sign a
Contract. The first session is 2 hours and subsequent sessions
are 1 hour. Payment is required for each session in advance by
credit card or by fax. So before the very first session you would need
to pay $750.00 either at the time of booking, or at least 7 days
before the scheduled appointment. This amount covers your first
two-hour session plus the next one-hour session.
Each subsequent session, you pay for one hour in advance. On the
last consultation, you will be one hour in credit which will be
credited to your bill on that day. All videophone & telephone
consultations must be booked at least 7 days in advance and full
payment by credit card must also be made at this time. No refund is
available for cancellations made after 7 days before the scheduled
appointment. This also applies to missed appointments.
Clients pay for the telephone or videophone call at the prearranged
time.
Please note that Gravitas Coaching is an ongoing process. Expect
to have at least 12 sessions and in many cases, more.
Fees for Brief Business Coaching
Brief coaching is specifically to deal with a particular issue and we
focus during a concentrated period over 7 days. During this time you
may receive 3 or 4 coachings in that short period. The initial fee is
for 3 hours coaching at $250.00 U.S. per hour (total: $750.00),
because the first session is for 2 hours and that fee also covers
your final hour. Should we extend brief coaching beyond the 3
hours, you will be required to pay in advance by credit card for each
session at $250.00 U.S. per hour.
If you need to change or cancel your brief business coaching
appointment you will need to make those alterations at least 48
BUSINESS hours in advance (Mon-Fri 9am-5.00pm Pacific
Standard Time). So if your appointment is on a Monday, you will
need to cancel it on the Thursday before during business hours. If it
is on a Tuesday, you will need to cancel the Friday before during
business hours and so on. Changes or cancellations made less
than 48 business hours in advance will incur the charge of the full
rate for that session. This also applies to missed appointments.
Clients pay for the telephone or videophone call at the prearranged
time.
Ask your accountant whether fees for coaching can be tax
deductible.
All fees are paid in advance at an agreed hourly charge. Should we
agree to any further consultancy contracts beyond your initial
contract; those will require a fresh contract.
Payment is to be made by credit card only.
Procedure
Clients are expected to call on time. Please come to the call with
updates and copies of progress reports and current challenges. Let
me know if you are devoted to work on any particular areas during
that particular call.
If you call late then you are still charged for the time you have
missed.
Preparation
Before each call please spend time to contemplate your preparation
form 304. The preparation form needs to be faxed to me at least 24
hour before each call. Remember that the consultancy is to help you
address many life issues or specific issues, all of which can be
better considered if we are both prepared for the session.
Calls
Our agreement involves a set number of calls. If you or I have any
vacations, then those calls will need to be made up both before
and/or after the vacation to keep your development on time.
Appointment Changes
Clients shall give 7 days notice of any changes to their
appointments. Notice of change to appointments if you are ill will
only be credited if you provide a bona fide doctor's letter. Your
commitment and punctuality in making the coaching work is vital to
your success. I will say that commitment is one of the key facts to
help you generate change.
Time Keeping
The coaching takes place during the call and I will not be available
outside those times. The kind of work we will be doing is big picture
work and we believe that you are capable of running your ordinary
everyday life.
Problems
We want you to be satisfied with the coaching and our relationship.
If we ever say anything that upsets you or you do not feel right,
please bring it to our attention during the session. We will, however,
often say things that will make you feel uncomfortable because we
are drawing your attention to the things in your life that are not
working for you. When a person begins to realize their strategies
are not working, they naturally get an uncomfortable feeling that is
an indicator that they need to change.
Championing
One of the aims of coaching is to help you reinvent many or parts of
your life, actions and strategies that have become redundant. This
is something we have done many times in our lives very
successfully. It is also something that we have been doing for so
many years with other people as recognized health professionals.
In running our companies and businesses it is also something we
continually do as entrepreneurs. So we believe that this is possible
in all areas of a person's life.
We promise to champion you and your changes without judgment
and with optimism and support. Take your life in your hands now as
you set out to mould and shape it in a way to fulfill your needs and
dreams.
Confidentiality
Clients are guaranteed absolute confidentiality and all of our paper
records are destroyed three years after the termination of the
coaching. Our computers are also closely monitored and clients'
files are regularly destroyed and deleted to preserve the client's
right to privacy.
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Shoan Snoday Enterprises 6469 Winona Court Oak Park, Ca 91377]
Last updated: July 2008 © 2008 Shoan Snoday Ent. All Rights Reserved
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